Banner image credit @mjessier on Unsplash.
Let me make a confession straightaway - I love surveys. ❤️📊
While they are but one data point when crafting both product roadmaps and community engagement plans, I propose (when done correctly) they can be a critical data point.
The Blues Developer Relations team recently released a survey to our community of loyal users. We asked for your feedback, be it positive or negative (and frankly, the negative feedback is generally more useful).
What follows is a high-level overview of the results we felt comfortable making public, with a little of my own color mixed in.
But first, the prize winners! We gave out a custom Blues hardware kit to two lucky survey participants. Congratulations again to Eric L. and Zach G., we appreciate your feedback.
All results below are expressed in percentages of the total number of survey submissions.
I love this question. I'm always dying to know where people first hear about us and how we can improve our messaging to make sure we are reaching the right audiences.
Of course "friend or colleague" is what you want to be #1 and we were not disappointed. The most valuable referrals are genuine ones from people you trust. The projects we build and publish on Hackster are key sources for us as well.
This may be interesting to the general audience, but you all appear to get your tech news from a variety of unique sources (no clear "winners" in this category!).
Nobody likes to be advertised to, but we do like to consume content on social media that is useful and engaging. Hey, that's what my team is here to do!
Based on this feedback, you'll be seeing a lot more useful video content on YouTube from us.
Another favorite question of mine. What is it about Blues, the Notecard, and Notehub that first drew you in? While it's kind of hard to read the response options in the image below, the tops for you were:
- "Notecard comes with 10 years of cellular service"
- "I need cellular connectivity and don't want to source the components myself"
- "Notecard comes with 500MB of cellular data"
Well, we knew this question would lead to some biased answers, but it's still validating to see narrowband cellular come out on top (though LoRa/LoRaWAN are not far behind).
It's always interesting to hear what our customers are building. And a slim majority of you told us you are focused on environmental condition monitoring and remote control solutions.
I'll admit the result of this question was a bit of a surprise to me. Our customers are using Notecarriers at a shockingly similar rate (though if you add them up, the Notecarrier F comes out at the top, which is not surprising considering how useful it is to use with a Feather-compatible host).
Notehub has a lot of features that, I think, run a bit "under the radar". I wanted to know which of these features people have used, and which ones they may want to use in the future. Needless to say, I wasn't disappointed, as effectively every feature holds a fair amount of interest.
On a similar note, while we keep internal analytics to maintain our routing capabilities, it's useful to know which types of Notehub routes people foresee using in the future.
Personally, I fear the Notehub API is an underutilized feature (check out the Postman Collection as well). However, my fears were unfounded as the vast majority of you are either using it or may use it in the future.
Thanks again to everyone who participated in the 2023 Blues IoT Survey. We truly do incorporate feedback like this into our short- and long-term planning activities.
I'm consistently humbled by our customers who are investing in us and building amazing solutions. Happy hacking with Blues! 🧑💻